Gold - The Retention Power Play TM ( Growth Tier)
💛 Gold Level — The Retention Power Play™
Turn first-time clients into lifetime clients — and stop losing the ones you worked hardest to win.
If clients keep disappearing without saying why, The Retention Power Play™ shows you exactly how to stop it — fast.
Go beyond customer service and build unbreakable loyalty through trust, timing, and precision.
Across 7 short, powerful lessons, you’ll learn the service shifts that reignite connection, rebuild trust, and keep your best clients coming back — without scripts, gimmicks, or discounts.
This is next-level retention through strategy, service, and heart.
What You’ll Learn
The Art of VIP Service — deliver elevated experiences that feel effortless, not forced.
Build Loyalty Without a Loyalty Card — create repeat clients through connection, not discounts.
Rewrite Your Customer Service Policy — design a system that works for your team and your clients.
Rebook Without Feeling Salesy — increase repeat bookings naturally through conversation and timing.
Add Value Clients Feel — subtle details that make people feel valued and keep them coming back.
The 4 Client Types — What They Want — understand personalities, expectations, and how to meet them.
Why Clients Leave — and How to Win Them Back — anticipate and address the cracks before they appear.
Duration
⏱️ 34 minutes total
What’s Included
✅ 7 Turbo Tasks™ — fast, actionable retention and service steps.
📱 Learn on the Go — access from any device, anytime.
⚡ Lifetime Access — revisit whenever you’re ready to refine your systems again.
Your Precision Session with Maria Davey
Upon completing the Gold Level, you’ll access a 45-minute Precision Session with Maria Davey — a personalised strategy call to refine your client-retention map, strengthen communication flow, and build loyalty systems that last.
“This is where we turn great service into repeat business — by design, not by chance.”
Why It Works
Because loyalty isn’t bought — it’s built through trust, timing, and transformation.
(Digital product — no physical delivery required.)
Details for You
If you have purchased a digital product, it will be delivered to your inbox, ready for your to use right away.
Smart, Simple and Transformative!
**Workshops:
Your workshop seat is confirmed instantly after purchase. You’ll also receive a confirmation email with event details, location, and what to bring.
Returns
Due to the digital delivery and instant access of your product - a refund or return is not available.
However, we invite you to reach out for assistance, and are always happy to help guide you if required.
**Workshops:
Due to limited capacity, refunds are not available once a booking is made. However, if you can’t attend, we’re happy to offer you a credit towards a future workshop.
If you need assistance, just reach out — we’re always happy to help guide you.
Maria